April 2004 — PRINT EDITION             CRA confidential Our favourite pundit of the profession is back. This year he is shedding light on that great Canadian federal organization that makes citizens go weak at the knees. Mr. Snafu gets to the heart of the CRA and the CAs who toil there By Mr. Snafu Emerging pains The primary objective of the IASC is to help Third World countries, where investing is deemed unsafe, to get on a firm accounting footing. How can reliable accounting be conducted where there’s a mish-mash of unenforceable rules? By Lawrence Richter Quinn     People The Mastrangelo brothers hadn’t planned on scooping out financial advice when they opened their Vancouver gelato and coffee shop. But the combo seems to be paying off     News and trends   •  IPO activity down in 2003   •  Those wacky sales taxes   •  Security, spam top tech issues   •  Tested your EQ lately?   •  Scrap sells   •  News from the profession     Numbers game       Ask an expert Team motivation     Book Value   •    •  Corporate MVPs: Managing your Company’s Most Valuable Performers     Findings A taxing season     Ties that bind Communications breakdown     Going concern Bryan McLeod, CA CEO, Intrigue Technologies Inc.       Personal financial planning The making of a profession By Cary List     Technology ERM: doorway to the future By Jonathan D. Andrews & Edward Robertson     Law Fiduciary duty By Mindy Paskell-Mede     People management Making HR your business By Bill Copeland     Taxation Keeping up with a new act By Nelson B. Brooks & Stephen Jackson     Inside out The season of taxing snafus Off the record The broader debate Netwatch Looking beyond Windows Test drive Attack of the virus killers Outlook Eyes wide shut Letters to the editor