PERSONAL FINANCE
+ Return to investing
+ US real estate
+ Post-work worries
+ More...
SMEs
+ Use your assets
+ Surviving in tough times
+ How CAs can add value
+ Entering foreign markets
+ Valuing small firms
+ Expanding the biz
+ More...
IFRS AND ISA
+ IFRS and Canadian GAAP
+ New auditing standards
+ Gauging ISA adoption
+ IFRS and audit firms
+ More...
TECHNOLOGY
+ ERP and PSA survey
+ BI/CPM survey
+ CRM survey
+ More...
WORKPLACE
+ Diversity in the profession
+ CSR is worth it
+ Health and productivity
+ Preventing fraud
+ Chronological resumes
+ Expense fraud on rise
+ Gen X, Gen Y
+ Meeting time-savers
+ Bonuses still top reward
+ More...
CA STUDENTS
+ Articling in industry
+ Destination: CA
EXPERTISE
+ Global transfer pricing
+ More...
Name that CRA agent
Telephone service agents at the Canada Revenue Agency must now identify themselves to callers by their first name and give an employee ID number if requested. The new policy will help reinforce agents’ accountability and make the CRA easier to deal with, says a statement from the Canadian Federation of Independent Business.
