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Q Are e-mail gaffes that big of a deal?

A E-mail mistakes can be painfully visible and viral. Professionals should not do anything to cause employers to question their competence or judgment, and that means paying close attention when sending any message, particularly if the information is sensitive. Here are a few tips to help you avoid e-mail errors:

Give it your undivided attention. If you can’t respond right away, let the person know when they can expect to hear back. Then, compose the e-mail when you’re free of distractions.

Save the distribution list for last. This will help you avoid sending out an incomplete thought or selecting the wrong individuals.

Think twice before hitting “reply all.” Only copy people who need to be in on the conversation.

Review it on a big screen. Handheld devices with small screens and keyboards may increase the likelihood of mistakes. View important e-mails on a fullsize screen or use spell-check before transmitting.

Check attachments. Insert any documents — and confirm that they’re the right ones — as soon as you refer to them in the memo.

Don’t hit “send” when you’re seething. Give yourself time to cool down before responding. It may be better to speak in person.

Avoid saying anything unkind or unprofessional. Electronic messages can easily be forwarded and employee e-mails may be monitored.

Megan Slabinski is executive director of staffing service The Creative Group (www.creativegroup.com)